Last updated: May 20, 2018
“Personal Data” is information relating to an identified or identifiable person.
- Categories of Personal Data processed by Giunone Soc Coop
- Categories of Recipients of Personal Data
- Transfer of Personal Data
- Cookies and similar technologies
- Retention of personal data
- Data Controller and Data Protection Officer
- User rights
- Categories of Personal Data processed by Giunone Soc Coop
Personal data processed when creating a reservation on the parcgenoni.it website:
During the creation of a reservation, the user is asked to provide his / her email address, name, surname, telephone (possibly mobile), tax code, date of birth, gender, height, residential address. These data are necessary to carry out the bike assignment, in case you do not need to rent a bike, sex and height are not necessary.
PURPOSE AND LEGAL REASONS:
(a) Giunone Soc Coop processes the user’s e-mail address, because the user communicates via e-mail with the booking office. The legal reasons for processing the user’s email address for this purpose are based on Giunone Soc Coop’s legitimate interest in responding to customer requests and needs.
(c) If you explicitly consent to receive marketing information from Giunone Soc Coop, Giunone Soc Coop will also process your email address for sending marketing information relating to Giunone Soc Coop products / services. The legal reason for processing the user’s email address for this purpose is the consent provided by the user. You can withdraw your consent at any time by changing your preferences via e-mail by writing to [email protected] or through the link for unsubscribing in the lower part of the body of our marketing emails. The marketing e-mails that the user will receive from Giunone Soc Coop are based on the preferences provided in the registration, on the local settings indicated by your IP address (Internet Protocol), on the types of devices used for registration. The legal reason for processing this data for this purpose is the legitimate interest of Giunone Soc Coop to reduce the number of marketing emails sent to each customer by selecting which customers should receive a certain type of marketing email rather than send all marketing emails to all customers who have consented to receive marketing emails.
Personal data that are processed when communicating with Giunone Soc Coop:
When interacting with customer support operators via email, phone, online or in person, personal information may be collected, such as your name, postal address, phone number, email address. and contact preferences; as well as information on the Giunone Soc Coop products / services booked, for example the related tour or rental data and the dates of purchase / booking. It is also possible that event logs are created to help diagnose product / service performance problems and that information about support or a service problem is acquired. To improve the customer support service, subject to current regulations, Giunone Soc Coop can also record and listen to conversations with customer support operators and analyze any feedback voluntarily provided through customer surveys. With your consent, our customer support operators can proceed to book a tour / rental in its place, if necessary, to help resolve the problem raised.
PURPOSE AND LEGAL REASONS:
Giunone Soc Coop will use this information to provide customer assistance and support on products / services and to monitor their quality and type. The legal reason for processing this information for these purposes is the legitimate interest of Giunone Soc Coop to provide assistance with quality products. The legal reason for accessing the account on the Giunone Soc Coop site, if necessary, to help solve problems is the consent provided by the user, revocable at any time.
Categories of Recipients of Personal Data
Other service providers:
Giunone Soc Coop uses third-party cloud services, such as Mail-up, as an aid for sending e-mails. These services allow you to monitor the activities associated with e-mails, as if they were open, as if the user had clicked on the links contained within them and the purchases had been made after clicking on these links. Giunone Soc Coop uses this data to analyze the level of involvement with its e-mails. Giunone Soc Coop also uses third-party service providers to ship rented products / services.
Transfer of Personal Data
Giunone Soc Coop is a global company. To offer our products and services, we may need to transfer your personal data to other companies, travel agencies, hotels and similar structures also in other countries. View the partners Giunone Soc Coop.
Personal data relating to people residing in a country belonging to the European Economic Area or in Switzerland are controlled by Giunone Soc Coop and processed by Giunone Soc Coop.
All transfers of Personal Information from Giunone Soc Coop companies to the European Economic Area (“EEA”) or to Switzerland or the United States are made in accordance with the Contractual Clauses.
Cookies and similar technologies
If the user does not want information to be collected through the use of these technologies, in most browsers there is a simple procedure that allows you to automatically reject many of these technologies or to choose whether to reject them or accept them.
If the user resides in a country of the European Union or in another jurisdiction that requires Giunone Soc Coop to obtain consent for the use of these cookies on the sites, he can manage the preferences of the cookies within these sites. . However, some cookies are necessary to allow the basic functionality of the sites and it will not be possible to choose to disable them.
Here are some examples of third party analytics and similar services providers, commonly used by Giunone Soc Coop:
Google: Google Analytics is used to collect site statistics and demographics, interests and user behavior on websites. Giunone Soc Coop also uses Google Search Console to find out how visitors learn about the website and to improve optimization of the search engine. Find further information on how we use the analysis information, how to control its use and how to choose not to display the data used by Google Analytics.
The Giunone Soc Coop websites and apps are not intended for minors under the age of 16, who must therefore not provide personal data to Giunone Soc Coop. In the event that the company acknowledges that it has collected personal data from users under the age of 16, it will take the necessary measures to delete this information as soon as possible.
In case of material changes, we will send a notification to the user and, if required by current legislation, we will obtain consent. This notification will be communicated by e-mail or published on the Giunone Soc Coop website.
Retention of personal data
We will keep your personal data for the entire period in which the user does not request cancellation. Furthermore, in “User rights” it will be possible to view a description relating to the right of cancellation.
Data Controller and Data Protection Officer
If the user resides in a country belonging to the European Economic Area or in Switzerland, his personal data collected by Giunone Soc Coop are controlled by Giunone Soc Coop, based in via Matteotti, 16 – 09054 Genoni SU. The data protection officer of Giunone Soc Coop resides at the same address and can be reached by e-mail at [email protected]
If the user resides in the European Union, pursuant to the General Data Protection Regulation, he has the right to request Giunone Soc Coop to access, correct or delete his personal data, data portability, limitation of personal data processing, the right to object to the processing of their personal data and the right to lodge a complaint with the supervisory authority. If you reside outside the European Union, you may have similar rights under local laws.
To request access, rectification, portability or cancellation of your personal data or to delete your Giunone Soc Coop account, send an email to [email protected]
If the user resides in the European Union and wishes to exercise his right of limitation or opposition to the processing of data, he must contact the European Data Protection Officer of Giunone Soc Coop. They are checked by Giunone Soc Coop, with headquarters in via Matteotti. , 16 – 09054 Genoni SU. The European data protection officer of Giunone Soc Coop resides at the same address and can be reached by e-mail at [email protected]
If the user does not reside in the European Union, but, according to local laws, believes that he has the right to limit or object to the processing of his data, he can contact Giunone Soc Coop at [email protected]