PRIVACY POLICY
Last updated: May 20, 2018
User privacy is important for Giunone Soc Coop. We have developed this Privacy Policy to provide information on how we process and manage the personal data of our users, the interaction with our customer support technicians, the visit to the website www.parcgenoni.it or other Giunone Soc Coop websites .
“Personal Data” is information relating to an identified or identifiable person.
Specific sections of this Privacy Policy:
- Categories of Personal Data processed by Giunone Soc Coop
- Categories of Recipients of Personal Data
- Transfer of Personal Data
- Cookies and similar technologies
- children
- Updates to the Privacy Policy
- Retention of personal data
- Data Controller and Data Protection Officer
- User rights
- Categories of Personal Data processed by Giunone Soc Coop
Personal data processed when creating a reservation on the parcgenoni.it website:
During the creation of a reservation, the user is asked to provide his / her email address, name, surname, telephone (possibly mobile), tax code, date of birth, gender, height, residential address. These data are necessary to carry out the bike assignment, in case you do not need to rent a bike, sex and height are not necessary.
PURPOSE AND LEGAL REASONS:
(a) Giunone Soc Coop processes the user’s e-mail address, because the user communicates via e-mail with the booking office. The legal reasons for processing the user’s email address for this purpose are based on Giunone Soc Coop’s legitimate interest in responding to customer requests and needs.
(b) Giunone Soc Coop also processes the e-mail address to send important information on products / services, such as important safety information or material changes made to this Privacy Policy. The name provided is associated with your account profile and is displayed when you send comments or other materials on a Giunone Soc Coop website. The legal reason for processing the e-mail address and user name for these purposes is the legitimate interest of Giunone Soc Coop to provide important security or other information relating to Giunone Soc Coop products / services or accounts or to the material changes made to this Privacy Policy.
(c) If you explicitly consent to receive marketing information from Giunone Soc Coop, Giunone Soc Coop will also process your email address for sending marketing information relating to Giunone Soc Coop products / services. The legal reason for processing the user’s email address for this purpose is the consent provided by the user. You can withdraw your consent at any time by changing your preferences via e-mail by writing to [email protected] or through the link for unsubscribing in the lower part of the body of our marketing emails. The marketing e-mails that the user will receive from Giunone Soc Coop are based on the preferences provided in the registration, on the local settings indicated by your IP address (Internet Protocol), on the types of devices used for registration. The legal reason for processing this data for this purpose is the legitimate interest of Giunone Soc Coop to reduce the number of marketing emails sent to each customer by selecting which customers should receive a certain type of marketing email rather than send all marketing emails to all customers who have consented to receive marketing emails.
Personal data that are processed when communicating with Giunone Soc Coop:
When interacting with customer support operators via email, phone, online or in person, personal information may be collected, such as your name, postal address, phone number, email address. and contact preferences; as well as information on the Giunone Soc Coop products / services booked, for example the related tour or rental data and the dates of purchase / booking. It is also possible that event logs are created to help diagnose product / service performance problems and that information about support or a service problem is acquired. To improve the customer support service, subject to current regulations, Giunone Soc Coop can also record and listen to conversations with customer support operators and analyze any feedback voluntarily provided through customer surveys. With your consent, our customer support operators can proceed to book a tour / rental in its place, if necessary, to help resolve the problem raised.
PURPOSE AND LEGAL REASONS:
Giunone Soc Coop will use this information to provide customer assistance and support on products / services and to monitor their quality and type. The legal reason for processing this information for these purposes is the legitimate interest of Giunone Soc Coop to provide assistance with quality products. The legal reason for accessing the account on the Giunone Soc Coop site, if necessary, to help solve problems is the consent provided by the user, revocable at any time.
Categories of Recipients of Personal Data
Other service providers:
Giunone Soc Coop uses third-party cloud services, such as Mail-up, as an aid for sending e-mails. These services allow you to monitor the activities associated with e-mails, as if they were open, as if the user had clicked on the links contained within them and the purchases had been made after clicking on these links. Giunone Soc Coop uses this data to analyze the level of involvement with its e-mails. Giunone Soc Coop also uses third-party service providers to ship rented products / services.
Other disclosures:
Giunone Soc Coop may disclose personal information about the user to third parties: (a) if the user provides consent; (b) in accordance with a subpoena, legal order, court order, legal proceeding or other legal obligation; (c) to apply Giunone Soc Coop terms, conditions or criteria; or (d), if necessary, to implement available remedies or defend legal rights. Giunone Soc Coop may also transfer the user’s personal data to an affiliated company or a third party also in the event of reorganizations, mergers, sales, joint ventures, contributions, transfers or other provisions, complete or partial, of commercial activities, without limitation , bankruptcy situations or similar proceedings, provided that the entity to whom the data is transferred will not be authorized to process personal data for purposes other than those described in this Privacy Policy without first giving notice and, if required by law in force, obtain the user’s consent.
Transfer of Personal Data
Giunone Soc Coop is a global company. To offer our products and services, we may need to transfer your personal data to other companies, travel agencies, hotels and similar structures also in other countries. View the partners Giunone Soc Coop.
Personal data relating to people residing in a country belonging to the European Economic Area or in Switzerland are controlled by Giunone Soc Coop and processed by Giunone Soc Coop.
All transfers of Personal Information from Giunone Soc Coop companies to the European Economic Area (“EEA”) or to Switzerland or the United States are made in accordance with the Contractual Clauses.
The Giunone Soc Coop company is obliged to follow the confidentiality practices indicated in this Privacy Policy.
Cookies and similar technologies
Web sites:
To analyze the way in which the user and other visitors browse the Giunone Soc Coop websites and to compile aggregate statistics on the use of the site and the response speed, Giunone Soc Coop, with the help of provider of analysis services of third parties, collects certain information when the user visits our site. This information includes the IP address, the geographical position of the device, the type and language of the browser, the date and time of the request, the duration of the visit, the views and the elements of the page (e.g. links) selected . Giunone Soc Coop may use cookies, pixel tags, Web beacons, clear GIFs or other similar tools on websites or in email messages to allow us to collect and analyze this information. Giunone Soc Coop uses this information to provide optimized content, evaluate the effectiveness of ads, identify and solve problems and improve the overall experience on its site. We may involve one or more third party service providers to publish online advertisements on their own. Providers can use a pixel tag or other similar technology to collect information about site visits and use that information to send targeted ads. To obtain more information on this procedure and to deny consent to the collection and use of such information by the company’s third-party service providers, visit the page at Networkadvertising.org.
If the user does not want information to be collected through the use of these technologies, in most browsers there is a simple procedure that allows you to automatically reject many of these technologies or to choose whether to reject them or accept them.
If the user resides in a country of the European Union or in another jurisdiction that requires Giunone Soc Coop to obtain consent for the use of these cookies on the sites, he can manage the preferences of the cookies within these sites. . However, some cookies are necessary to allow the basic functionality of the sites and it will not be possible to choose to disable them.
Here are some examples of third party analytics and similar services providers, commonly used by Giunone Soc Coop:
ANALYSIS SERVICES:
Google: Google Analytics is used to collect site statistics and demographics, interests and user behavior on websites. Giunone Soc Coop also uses Google Search Console to find out how visitors learn about the website and to improve optimization of the search engine. Find further information on how we use the analysis information, how to control its use and how to choose not to display the data used by Google Analytics.
Semrush: This site uses Semrush web analytics. Semrush helps us to measure and evaluate how the site is used, to evaluate the health of the website, to evaluate local searches, backlink analysis and presence on social networks. For more information, read Semrush’s privacy policy (https://it.semrush.com/company/legal/privacy-policy/). You can deny consent to the tracking of how the site is used by Semrush.
Social network:
Social networks that provide interactive plugins or social networking features (e.g. to allow the user to connect to Facebook or Google to search for friends to add as connections or to like “on a page) to websites can use cookies. or other methods (for example, Web beacons) to collect information relating to the use of our websites and apps. The use of this information by third parties depends on the Privacy Policy available on that party’s social network website, which you should read carefully. These third parties can use these cookies or other tracking methods for their own purposes by correlating information on the use of our site and the Personal Information in their possession. Furthermore Giunone Soc Coop can obtain analytical information from social networks to evaluate the effectiveness of its contents and announcements on social networks.
Children
The Giunone Soc Coop websites and apps are not intended for minors under the age of 16, who must therefore not provide personal data to Giunone Soc Coop. In the event that the company acknowledges that it has collected personal data from users under the age of 16, it will take the necessary measures to delete this information as soon as possible.
Updates to the Privacy Policy
We reserve the right to occasionally update this Privacy Policy with the addition of new products / services, in relation to the improvements made to our offers and the technological and regulatory evolution. To find out when the Privacy Policy was last modified, refer to the date indicated in “Last update” at the top of the page. Any changes will be valid when the new version of the Privacy Policy is published.
In case of material changes, we will send a notification to the user and, if required by current legislation, we will obtain consent. This notification will be communicated by e-mail or published on the Giunone Soc Coop website.
Retention of personal data
We will keep your personal data for the entire period in which the user does not request cancellation. Furthermore, in “User rights” it will be possible to view a description relating to the right of cancellation.
Data Controller and Data Protection Officer
If the user resides in a country belonging to the European Economic Area or in Switzerland, his personal data collected by Giunone Soc Coop are controlled by Giunone Soc Coop, based in via Matteotti, 16 – 09054 Genoni SU. The data protection officer of Giunone Soc Coop resides at the same address and can be reached by e-mail at [email protected].
User rights
If the user resides in the European Union, pursuant to the General Data Protection Regulation, he has the right to request Giunone Soc Coop to access, correct or delete his personal data, data portability, limitation of personal data processing, the right to object to the processing of their personal data and the right to lodge a complaint with the supervisory authority. If you reside outside the European Union, you may have similar rights under local laws.
To request access, rectification, portability or cancellation of your personal data or to delete your Giunone Soc Coop account, send an email to [email protected]
If the user resides in the European Union and wishes to exercise his right of limitation or opposition to the processing of data, he must contact the European Data Protection Officer of Giunone Soc Coop. They are checked by Giunone Soc Coop, with headquarters in via Matteotti. , 16 – 09054 Genoni SU. The European data protection officer of Giunone Soc Coop resides at the same address and can be reached by e-mail at [email protected].
If the user does not reside in the European Union, but, according to local laws, believes that he has the right to limit or object to the processing of his data, he can contact Giunone Soc Coop at [email protected].